We take your privacy very seriously. Atelier Lotti only takes and holds your personal information when we need to, for instance if you’re shopping from the website, you contact us or we are working on a project together. If we hold your information, we do so only as long as necessary and as securely as possible to give you peace of mind.
This policy explains precisely when and why we collect personal (and anonymous) information about people who visit our website. It also explains how we use it and the conditions under which we may disclose it to others as well as how we keep it secure.
We may change this policy from time to time, so please check this page occasionally to ensure that you are happy with any changes. By using this website, you are agreeing to be bound by this policy.
If you have any questions regarding this policy and our privacy practices, don’t hesitate to get in touch:
· +43 677 626 49 1 49
Christine Urban · Tutzgasse 26 · 2103 Langenzersdorf · Austria
How do we collect information from you?
We obtain personal information about you when you complete either the contact or registration forms, place an order from our store or engage with other forms within our site. When you visit the site and do not engage with any forms, we only collect anonymized data without possibility to track anything back to your person.
When you telephone us, or send us an enquiry via email to which a later response is requested, we will also save your contact details to do so.
What type of information is collected about you?
The personal information we collect might include your name, address, phone number and email address as well as any information you choose to share with us so that we are able to complete your project or order.
How do we use your personal information?
We use the personal information collected from you for the purpose it was provided/ collected, including in the following ways:
- To respond to enquiries received from you;
- To process, confirm, fulfill and update you about your orders
- To carry out our obligations arising from any contracts entered into between you and us,
- To perform authorized financial transactions with you;
- To communicate with you and provide you with information (whether by email, post or other means) about our products or services, where you have requested or consented to receiving this from us
Who has access to your personal information?
We will not sell or rent your information to third parties and will not share your information with third parties for marketing purposes.
We may pass your information to our third-party service providers, agents, subcontractors and other associated organizations for the purposes of completing tasks and providing services to you on our behalf (for example to process orders, to complete printing jobs or to send out physical mail to you). When we use third party service providers, we only disclose the personal information that is necessary to deliver that service.
When you are using our secure store pages, your payments are processed by a third-party payment processor, who specializes in the secure online capture and processing of online transactions.
How do you handle Data Security?
We take all reasonable steps to protect your personal information, including internal and external security, restricting access to personal information to those who have a need to know, maintain technological products to prevent unauthorised computer access and regularly reviewing our technology to maintain security.
How can you access, update or erase the personal information we have stored about you?
You have the right to request a copy of the information we hold about you at any time. If you want us to edit or erase any or all of the information we have saved about you, don’t hesitate to contact us via email, letter or telephone. (see contact information at the start of this page)
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulﬁl our statutory obligations. We will hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us.
What about cookies?
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid.
With analytical cookies we get insights in the usage of our website. While they collect statistical data about your browsing actions and patterns, the collected data is completely anonymous and we do not share it with third parties.
We do not personally use any marketing cookies on this website, however we have implemented a plugin that displays our Instagram feed. Through this implementation, Instagram can set cookies for marketing purposes. Feel free to opt-out of these marketing cookies via our cookie consent at any time.
Read more about the Instagram privacy-policy here: https://help.instagram.com/402411646841720
What is your stance on Third Party Websites?
In addition, if you linked to our website from a third-party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third-party site and we recommend that you check the policy of that third-party site.
This Policy was last updated in November 2019.